Agoda Enhances Booking Platform
Agoda has implemented improvements to its booking platform, including stricter compliance standards for third-party suppliers, an AI-based trouble detection tool, and a 24/7 support service.
This move comes in response to demands from the Japan Tourism Agency, following reports of troubles with bookings on the platform from both bookers and hotels.
- Stricter compliance standards for third-party suppliers
- AI-based trouble detection tool
- 24/7 support service
Agoda has set stricter compliance standards to address issues related to the inability to secure rooms when conducting transactions through third-party suppliers of accommodations in Japan.
The new contract terms aim to improve trust and accountability, including strengthening penalties against violations.
Author's summary: Agoda improves booking platform with stricter standards.