Subscribers report delays of as long as two months in receiving their newspapers.
Jill Friesz, owner of GS Publishing, which operates seven weekly newspapers in North Dakota, has experienced firsthand the frustration of subscribers. A man recently visited her office, upset about the constant delays, saying
"He was telling me he was tired of my excuses and that he may as well just quit subscribing to the paper". Friesz noted that many subscribers call to express their frustration, stating
"I have so many frustrated people that call and just say, 'Well, there's no point in me getting the newspaper because it never gets delivered to me'".
The delays are exacerbating the already challenging newspaper business.
Author's summary: Postal delays worsen newspaper struggles.