Microsoft Facing Lawsuit Over Unfair Software Pricing
Microsoft is being sued by the Australian Competition & Consumer Commission (ACCC) for allegedly misleading millions of users regarding its Microsoft 365 platform.
The ACCC claims that Microsoft advised users to stick to an auto-renewal deal on their Microsoft 365 package, despite cheaper or more useful offers being available.
- Up to 2.7 million Microsoft 365 users could be affected.
- The users are from Microsoft 365 Personal and Family plans.
The complaint alleges that Microsoft failed to offer appropriate advice to users after adding its Copilot AI platform into the 365 platform in Australia in October 2024.
The Australian consumer watchdog says the company's actions may have misled millions of users.
If the case is successful, the affected users could be in for a share of a payout.
Author's summary: Microsoft sued over unfair pricing.
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